At Clinic Guide, maintaining the accuracy and integrity of our content is a top priority. We understand the critical importance of providing reliable information to our users, especially in the medical field. To ensure this, we have established a clear procedure for addressing errors and making necessary corrections or retractions.
Identifying Errors
Errors can be identified in several ways, including:
- Internal reviews conducted by our editorial and medical teams.
- Feedback from users, including medical professionals and educators.
- Updates to clinical guidelines or new medical evidence that renders existing content outdated or inaccurate.
Procedure for Addressing Errors
- Evaluation: Upon receiving a report or identifying an error, our team of editors and medical experts will review the content in question to assess the validity of the claim. This includes verifying the accuracy of the medical information against current standards and guidelines.
- Correction Process:
- If the error is minor (e.g., typographical errors, formatting issues), the correction will be made promptly without issuing a formal notice.
- For substantive errors (e.g., incorrect medical information, misleading advice), we will immediately correct the content and prominently note the correction at the top of the affected page. The correction will include a clear explanation of what was changed and why.
- Retractions:
- In rare cases where the content is found to be severely flawed or based on outdated or discredited information, we may retract the material entirely. A retraction notice will be published in place of the original content, explaining the reason for the retraction and, if possible, providing a link to updated or corrected information.
- Notification: Where appropriate, users who accessed the erroneous content may be notified directly, especially if the error is significant and could impact clinical decisions. Notifications will be sent via email or through alerts on the platform.
Transparency and Accountability
We are committed to full transparency when correcting errors or issuing retractions. All corrections and retractions will be clearly dated and documented to maintain accountability. Our goal is to ensure that users can trust the accuracy of our content and feel confident that any mistakes are promptly and responsibly addressed.